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Most Popular Questions
When will I receive my order?
What are Lucid Candles?
What are the advantages of Lucid Candles?
Are Lucid Candles safe?
Why are Lucid Candles more expensive than traditional wax candles?
Can I use Lucid Candles with my candle holders at home?
Who makes Lucid Candles?
Where can I buy Lucid Candles?
Do Lucid Candles come with Lucid Liquid?
Are Lucid Candles Fragrant?
Are there any reviews of Lucid Candles available to read?
How long do Lucid Candles last?
Is it more economical to burn Lucid Candles?
Where did the idea for Lucid Candles come from?
Does the wick need to be replaced?
Proper Use Questions
Can I put fragrant oil in the Lucid Liquid?
Can I use fuels/oils other than Lucid Liquid?
Can I use citronella oil with the candles outdoors?
Can I burn the candles outdoors?
The flame on my candle is too low, what should I do?
The flame on my candle is too high, what should I do?
My candle is filled with Lucid Liquid but won't light, what should I do?
My candle is leaking, what should I do?
How can I prevent overfilling my candle?
I pulled the wick out of the Pyrex wick holder, what should I do?
My candle is producing two flames out of one wick, what should I do?
How do I clean my candle?
Can Lucid Candles break?
Why is there a flexy straw or cotton sleeve covering the wick?
What is the small hole in the top of the candle for?
How long should I wait to touch the Pyrex wick holder after the candle is blown out?
Safety / Cleanliness Questions
Is Lucid Liquid dangerous if it gets on my skin?
Can Lucid Liquid stain or damage surfaces?
My child/pet drank Lucid Liquid, what should I do?
Is Lucid Liquid toxic?
What is Lucid Liquid?
What happens if I knock over a lit Lucid Candle?
Business Policies Questions
What is Lucid's return policy?
How much does delivery cost?
What kind of payment does Lucid accept?
Does Lucid accept PayPal?
Does Lucid have a customer service number I can call?
Can I place an order over the phone?
Does Lucid charge sales tax?
I have a retail store or an event design business, can I work with Lucid?